Terms of service

Please read these Terms of Service ("Terms") carefully before using [WEBSITE URL] (the "Site") operated by [LEGAL ENTITY/COMPANY NAME] ("we," "us," or "our"). By accessing or purchasing from our store, you agree to be bound by these Terms and all incorporated policies.

1. Account Terms

  • You must be at least 18 years old or access the Site under the supervision of a legal guardian.

  • You are responsible for maintaining the confidentiality of your account credentials and password.

  • You agree to provide accurate, current, and complete purchase and account information for all orders.

2. Pricing and Payment

  • All prices displayed on the Site are stated in Indian Rupees (INR) and are inclusive/exclusive of applicable Goods and Services Tax (GST) as specified at checkout.

  • We reserve the right to modify prices or discontinue products at any time without prior notice.

  • Payment must be received via approved payment methods (UPI, debit/credit cards, net banking, or approved wallets) before an order is dispatched.

3. Product Descriptions and Availability

  • We make every effort to display product colors, specifications, and images accurately. However, actual colors may vary slightly depending on your monitor display settings.

  • All products are subject to stock availability. We reserve the right to limit order quantities per person, household, or order at our discretion.

4. Order Acceptance and Cancellation

  • Receipt of an electronic order confirmation does not constitute our acceptance of your order. We reserve the right to accept, reject, or cancel any order at any time for reasons including product unavailability, pricing errors, or suspicion of fraudulent activity.

  • If an order is canceled after your payment has been processed, we will initiate a full refund to your original payment method.

5. Shipping and Delivery

  • Delivery timelines provided are estimates and are subject to courier handling, logistics constraints, and public holidays.

  • Title and risk of loss for items transfer to you upon successful delivery by our courier partner to your specified delivery address.

6. Returns and Refunds

All returns, cancellations, and refunds are governed strictly by our Return and Refund Policy, incorporated herein by reference.

7. Prohibited Uses

You agree not to use the Site or its contents:

  • For any unlawful purpose or to solicit others to perform illegal acts.

  • To violate any national, state, or local regulations or laws of India.

  • To transmit viruses, worms, malware, or malicious code.

  • To harvest or collect personal data of other users.

  • To engage in fraudulent transactions or spamming.

8. Limitation of Liability

To the fullest extent permitted by Indian law, [STORE NAME], its directors, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of the Site, product delays, courier failures, or temporary website downtime. Our maximum cumulative liability for any claim shall not exceed the amount paid by you for the specific product in dispute.

9. Governing Law and Jurisdiction

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the Republic of India. Any legal action or dispute arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts located in [CITY, STATE, e.g., Raipur, Chhattisgarh / New Delhi], India.

10. Contact Information

Questions regarding these Terms should be sent to:

  • Email: [EMAIL ADDRESS]

  • Registered Address: [BUSINESS ADDRESS]